June 10th, 2026
New
Stuck finding something, or not sure how a feature works? Just ask Ford.
Ford — your AI analyst — now answers questions about Ecom Forward itself, not just your numbers. Ask things like:
"Where do I set my product costs?"
"How do I use the task board?"
"How should I use Ford day to day?"
"How is this different from other tools?"
He replies with the exact menu path, a one-tap link straight to the right page, and a link to the full guide if you want more.
And it's free — asking Ford for help never uses up your monthly message allowance. Whenever you're unsure where something lives or how it works, Ford's your shortcut: tap Ask Ford on any page (or the brain on your Command Center) and just ask.